One of our readers has recently sent us the following question:

Lock Image

I accidentally clicked "Never for this site" when Firefox asked if I want to save a password. How do I change this so it WILL remember my password?

Actually, we've gotten this question a lot. Thanks to built-in Firefox features, making this change is not really a problem. Here's how to fix it:

  1. Go to "Tools > Options" in the menu bar.
  2. Click on the "Privacy" icon on the top.
  3. Select the "Passwords" tab.
  4. Click on the "View Saved Passwords" button near the bottom.
  5. Navigate to the "Passwords Never Saved" section in that window.
  6. Select the password that you want Firefox to remember and click "Remove".
  7. Click "Close" when you're done

If you want to delete a password it did save, ignore step 5.

Another fairly common problem is forgetting your master password. While all of your passwords will be lost, there is a way to reset it:

  1. Type chrome://pippki/content/resetpassword.xul into the address bar and press Enter.
  2. Click "Reset".

Hope this helps!